Canon C100, C100mkII, C200, C200B, C300, C300mkII, C500 Handgrip Extension Cable

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Warranty Coverage

We stand behind the quality of our products and offer a 1-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

What’s Covered:

Manufacturing defects

Faulty materials or workmanship

What’s Not Covered:

Misuse, abuse, or improper handling

Unauthorized modifications or repairs

Return Policy

We want you to be fully satisfied with your purchase. If for any reason you’re not happy, you may return your item within 7 days of delivery for a full refund or exchange, subject to the following conditions

Items must be returned in their original condition, including all packaging, accessories, and manuals. Proof of purchase (e.g., receipt or order confirmation) is required.

Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

How to Request a Return or Warranty Claim

Contact our Customer Support Team at info@powrig.com with your order number and reason for the return or claim.

Our team will provide you with a return authorization and instructions for returning the product.

Once we receive the returned item, we will inspect it and process your refund, replacement, or repair as applicable.

Refund Processing Time

Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item.

Contact US

If you have any questions about our Warranty & Return Policy, feel free to reach out to our Customer Support Team at info@powrig.com.